Frequently Asked Questions
|What payment methods do you accept?
|Debit and creditcards, Paypal, GooglePay and ApplePay.
|I don't live in the UK can I still buy from you and have free postage and packing?
|We are happy to sell to overseas buyers however please contact us first in relation to shipping requirements by email at email@example.com.
|Can I obtain a credit account and use a purchase order to shop?
|I'm sorry we don't offer a credit account at this time.
|Can I track my delivery?
|We ship using Royal Mail tracked delivery service.
|When will my 'In Stock' order be dispatched?
|We aim to pack and ship items to you within 72 hours.
|What shipping provider do you use?
|We use Royal Mail for all of our mail.
|How much will shipping cost?
|The majority of our UK shipments are sent out by free postage and packaging. Heavier items will incure a shipment cost calculated at checkout.
|Can you ship to a P.O. Box?
|Yes we can.
|Can I change my delivery address?
|Once your order has been processed we are unable to make any amends to the delivery address.
|Are your secondhand goods in good condition?
|Yes, every item is closely inspected prior to being photographed and we pride ourselves in the high quality of all of the goods that we sell.
|What is your returns policy?
|We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Full details of our return policy can be found here.
|Which products can be returned?
|All items purchased through our online shop may be returned (subject to the returns policy).